15-07-2017 18:28
I recently bought a Ps4 pro and got a free 3 month pass for Now TV. where can i redeem my code. on there website i have an account
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15-07-2017 18:43 - edited 15-07-2017 18:47
@Anonymous User
Unfortunately to use the service you need to give NowTV your bank card details even if you have a voucher code.
Also, your first post mentions that you have already got a nowtv account, if that's the case then you should have already provided your bank card details ?
Are you logging into your nowtv account with a different usernames or maybe your card has previously expired ?
15-07-2017 18:33 - edited 15-07-2017 18:35
@Anonymous User
Using your internet browser go to the Nowtv website homepage and towards the top right of the screen click on My Account (you might be asked to sign in with your nowtv username & password) then on the drop down menu select My Passes where next to the pass you should hopefully see an "apply voucher " button, click on it and follow the instructions.
Suggest you keep your code safe and maybe take a screen shot for proof should anything go wrong in the future.
15-07-2017 18:39
when i do that its asking me for my card details cant i just put the code in
15-07-2017 18:43 - edited 15-07-2017 18:47
@Anonymous User
Unfortunately to use the service you need to give NowTV your bank card details even if you have a voucher code.
Also, your first post mentions that you have already got a nowtv account, if that's the case then you should have already provided your bank card details ?
Are you logging into your nowtv account with a different usernames or maybe your card has previously expired ?
15-07-2017 18:53
i made a nowtv account to put the code in i didnt put my card details
15-07-2017 18:59
@Anonymous User
If that's the case you will need to submit your bank card details for the voucher code to work.
Once you have added the voucher code successfully and if you wish not to continue with your movie pass after the 3 month voucher period then make sure you cancel before the voucher expires, otherwise after that date NowTV will automatically start taking a monthly subscription charge of £9.99 per month until you cancel the service.
15-07-2017 18:54
Hi @Anonymous User,
As stated by @schnapps, having an active debit/credit card registered to your NOW TV account is a mandatory requirement of maintaining a NOW TV subscription. Even if you exclusively use voucher code passes!
15-07-2017 18:57
so i need to buy a pass to use my FREE code
15-07-2017 19:01 - edited 15-07-2017 19:03
@Anonymous User wrote:so i need to buy a pass to use my FREE code
You need to have a valid credit/debit card registered against your NOW TV account @Anonymous User
And if you are a brand new customer you'll get a 14 day 'free trial' period too 😉
15-07-2017 19:09
yeah i have a valid credit/debit card am not puting my card details in just to use a free code its a lot of trouble just to use a free code isn't it well i will just put the code in the bin thanks for the help