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Occasional Poster
Posts: 7
Registered: ‎23-01-2017

Re: Super confused and need some help about a voucher.

Ok then, just a question then. What if they decide to charge me? What are my options then?

Champion 2
Posts: 7,037
Registered: ‎31-12-2013

Re: Super confused and need some help about a voucher.

Hi @Feenixfire90,

 

Your options are to contact a NOW TV representative via the forums 'Live Chat' facility or vai 'Email' and discuss your issue with them. Plus you can reference this forum topic if you need to....

 

 

Cheers 


• If I've been helpful please press the THANKS button • If I've been really helpful please also press the ACCEPT SOLUTION button • Please note: I'm not a NOW TV employee, I'm a regular NOW TV customer, like you! •

NOW TV Box = Model no: Black box | Software: 7.5.3 Build: 4102-10 | NOW TV app: 3.12.129 • LG TV 1 = Model no: 43UH668V | Software: 04.30.70 | OS: webOS 3.31 • LG TV 2 = Model no: 65UH770V | Software: 04.31.10 | webOS •

All TV's = NOW TV app: 2.24.1 | Post Processing Features: All disabled  • Networking Spec = ISP: Virgin Media (75Mbps) | Devices connection type: Wired | IP address type: Fixed (device permitting) •


Occasional Poster
Posts: 7
Registered: ‎23-01-2017

Re: Super confused and need some help about a voucher.

@SeeMoreDigital Okay, I'll do that as soon as I can and will report back if I have any joy with the powers that be here. Wish me luck!

Occasional Poster
Posts: 7
Registered: ‎23-01-2017

Re: Super confused and need some help about a voucher.

Ok just got off live chat with NOW TV and it turns out the voucher that I applied was a £1 for one month voucher! Which is much better than the scare of £10 xD Much happier now, I just wish it said this on my page (I even got them to email me a confirmation of that as a double check,) as it would have saved much annoyance.

 

Thanks to everyone that helped me in this matter!

Highlighted
Champion 2
Posts: 7,037
Registered: ‎31-12-2013

Re: Super confused and need some help about a voucher.

Nice one Smiley Wink


• If I've been helpful please press the THANKS button • If I've been really helpful please also press the ACCEPT SOLUTION button • Please note: I'm not a NOW TV employee, I'm a regular NOW TV customer, like you! •

NOW TV Box = Model no: Black box | Software: 7.5.3 Build: 4102-10 | NOW TV app: 3.12.129 • LG TV 1 = Model no: 43UH668V | Software: 04.30.70 | OS: webOS 3.31 • LG TV 2 = Model no: 65UH770V | Software: 04.31.10 | webOS •

All TV's = NOW TV app: 2.24.1 | Post Processing Features: All disabled  • Networking Spec = ISP: Virgin Media (75Mbps) | Devices connection type: Wired | IP address type: Fixed (device permitting) •