20-04-2016 11:40
I have recently discovered that I have access to now tv. I had at one point paid for it but not for a long time. Suddenly I see money has been taken out of my bank account and I do not know how as I have not signed up for anything recently. Very annoyed and would like an answer.
20-04-2016 13:32 - edited 20-04-2016 13:33
@Anonymous User
Because this is an account related issue your best option would be to contact NowTV by either email or live chat.
If you open the linked page below, click on "contact us" in the green box, this will take you to a secondary page where there is an option to contact NowTV by either email or live chat (unfortunately there is no telephone helpline).
Recommend using a PC, Laptop or Mac when you contact them.
http://help.nowtv.com/article/None-of-the-above-manage-my-account
21-04-2016 11:44
Hi @Anonymous User
I can see that you have spoken with our live chat service.
Thanks
Andy