09-09-2017 20:23
10-09-2017 8:51
@Anonymous User
Click the link in the email and when you are asked to sign in check the URL are in the address bar, somewhere in thatURL will be the voucher code, look for the word NOW and then write down NOW followed by the next 9 characters - that will give you the voucher code that you should be able to apply by going to your My Account > My Passes page and clicking the apply a voucher link in the Sky Cinema Pass section.
However if it's still not giving you the offer, pop onto live chat and explain the problem they should be able to help.
To get to live chat, go to the following help page and choose the live chat option.
https://help.nowtv.com/contact-us/how-to-apply-or-enter-voucher-code