cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Sky cinema 2 month pass

Have entered voucher code for free 2 month cinema pass and my account has been charged 9.99

 

please advise re refund and applying the 2 month pass.

1 REPLY 1
Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum. Sounds like the code didn't apply correctly (or possibly you started the free trial by mistake and that has now rolled over).


With regards a refund, you can try talking to live chat, explaining the situation and seeing if they can do anything for you. To get there go to the following help page

https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv

 

Once that's sorted you can apply your voucher by following the steps here

https://help.nowtv.com/article/how-to-apply-or-enter-voucher-code