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Dawn2017X
Advocate

Sky cinema 2 month pass

Have entered voucher code for free 2 month cinema pass and my account has been charged 9.99

 

please advise re refund and applying the 2 month pass.

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Andy Legend 5
Legend 5

Re: Sky cinema 2 month pass

@Dawn2017X

 

Welcome to the forum. Sounds like the code didn't apply correctly (or possibly you started the free trial by mistake and that has now rolled over).


With regards a refund, you can try talking to live chat, explaining the situation and seeing if they can do anything for you. To get there go to the following help page

https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv

 

Once that's sorted you can apply your voucher by following the steps here

https://help.nowtv.com/article/how-to-apply-or-enter-voucher-code

This post has been archived

This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.

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