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I am having trouble adding my 4 month Sky Cinema pass, I get the following message:
This is taking too long...
NOW TV might be too busy or unavailable at the moment. Try refreshing your browser.
i have tried, 3 different browsers, and also tried clearing cookies etc on my iPad. Please help.
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I have also tried refreshing my router, still same message.
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@Tymo76 wrote:
Apparently it's a known problem and they are working on a fix. I have this issue to, contacted Live chat who said it should be sorted today.
Thanks Tymo76. I had to contact live chat, in order to get my pass, onto my account. Hope they get this sorted soon.
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Hi @Shammycee32,
I suggest you contact a NOW TV representative via the forums 'Live Chat' facility and explain your situation to them... They're usually pretty quick at resolving such things 😉
The easiest way of accessing 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -
Cheers
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