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Anonymous User
Not applicable

Refund

Hi, how do I go about getting a refund? I've been charged twice for the entertainment bundle when I already have the Black Friday entertainment and cinema for 17.98 bundle. And I can't see how to contact now to so you guys are my best bet cause I haven't got a clue lol.
thank you in advance
2 REPLIES 2
Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum. Probably best to pop onto live chat, explain what's happened and see if they can find out where the extra charges have come from. Make sure you don't have any other accounts here passes might have been activated but not cancelled.

 

You can get to live chat from the Contact Us page

https://help.nowtv.com/get-in-touch

(choose the options that apply to you, or expand the Anything Else section)

Anonymous User
Not applicable
Yeah I managed to find the live chat in the end, and they said it was due to a system glitch so all is good and sorted now thank you 🙂