21-11-2017 15:15
21-11-2017 15:18
@Anonymous User
Welcome to the forum. Probably best to pop onto live chat, explain what's happened and see if they can find out where the extra charges have come from. Make sure you don't have any other accounts here passes might have been activated but not cancelled.
You can get to live chat from the Contact Us page
https://help.nowtv.com/get-in-touch
(choose the options that apply to you, or expand the Anything Else section)
21-11-2017 15:31