01-05-2017 15:33
01-05-2017 15:40 - edited 01-05-2017 15:41
Hi and welcome to the forum @Anonymous User,
Are you 100% sure that you actually applied the voucher pass code that should have been supplied within your NOW TV box? It comes in the form of a card with a silver 'scratch-off' strip on its rear side 😉
Cheers