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HI @Anonymous User
What device are you using ?
The movie content on my smart box look fine.
Hi @Anonymous User
Perhaps try rebooting your smart box and router to see if that makes a difference ?
Hi @Anonymous User
If you get no joy after rebooting both your smart box and router, then the next thing i would try is a forced software update by following step 6 in this guide article linked below.
hi i have same problem i just have normal now tv box i have updated rebooted box tried speaking to now tv and all then wanted was all my personal details that then never asked for before and did nothing the pic is crap to on the now tv box
internet is working fine