cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Advocate

No content available

Hi,

A lot of the categories on the cinema pass are showing nothing and just saying 'no content available'. Internet connection is fine. Any suggestions?

This post has been archived

This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.

Tags (1)
0 Thanks
6 Replies
Highlighted
Legend 5
Legend 5

Re: No content available

HI @Ryan23

 

What device are you using ?

 

The movie content on my smart box look fine.

This post has been archived

This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.

0 Thanks
Highlighted
Advocate

Re: No content available

Hi, it's a now tv smart box

This post has been archived

This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.

0 Thanks
Highlighted
Legend 5
Legend 5

Re: No content available

Hi @Ryan23

 

Perhaps try rebooting your smart box and router to see if that makes a difference ?

This post has been archived

This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.

0 Thanks
Highlighted
Legend 5
Legend 5

Re: No content available

Hi @Ryan23

 

If you get no joy after rebooting both your smart box and router, then the next thing i would try is a forced software update by following step 6 in this guide article linked below.

 

https://help.nowtv.com/article/troubleshooting-now-tv-box

This post has been archived

This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.

0 Thanks
Highlighted
Advocate

Re: No content available

I tried that but nothing. I haven't tried resetting it to factory settings yet.

Ryan

This post has been archived

This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.

0 Thanks
Highlighted
Mentor

Re: No content available

hi i have same problem i just have normal now tv box i have updated rebooted box tried speaking to now tv and all then wanted was all my personal details that then never asked for before and did nothing the pic is crap to on the now tv box

internet is working fine

This post has been archived

This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.

0 Thanks