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Anonymous User
Not applicable

No Voucher code in my Box

Hi 

 

I have just set my now tv box up, there is no voucher code under the scratch part of my card?

so i have no code?!

I scratched it off gently but it is literally white underneath theres noe ven a trace of where a number may of been!

 

what can i do?! I only bought a box to be bale to get the movies!

52 REPLIES 52
Karl-F
Community Manager
Community Manager

Hi @Anonymous User , 

 

Thanks for getting in touch. 

 

Can you please let us know where you purchased your NOW TV Box? 

 

Can you also provide us with the serial number? 

 

Thanks, 

 

Karl 

NOW TV Team

Anonymous User
Not applicable

It was purchased from argos

 

seriel code **********

 

 

Thanks.

Anonymous User
Not applicable

Hi @Anonymous User 

 

Thanks for getting back to us.

 

I've sent you an email regarding this.

 

Hope it helps 🙂

 

Thanks,

 

Rich

The NOW TV Team

Anonymous User
Not applicable

Hi I have the same problem????

Simon-J
Community Manager
Community Manager

Hi @Anonymous User,

 

Thanks for posting.

 

We need to take some information from you regarding your purchase. I've sent you an email please reply to this email so we can help you with your issue.

 

Thanks

 

Simon

NOW TV Team

Anonymous User
Not applicable

Hi   

 

I just joined nowtv and I also had no entertainment pass voucher in my box

Anonymous User
Not applicable

Hello,

 

I scratched off my Sky Cinema Vouncher and there was no code underneath. I brought it form argos, I brought it for tonight and we have nothing to watch. Please can I get some help please ASAP.

 

Thanks

Anonymous User
Not applicable

Hi, I just recently purchased a NowTv box with a voucher code.

The voucher code had a blank box when it was scratched off.

It was a 3 month entertaintment pass.

 

The box was purchased off ebay......i contacted the seller and he had bought it from Argos.

 

Can you help?

Thank you.

ukbobboy
Legend

@Anonymous User

 

Hi Mark

 

Unfortunately, you bought your box as a second hand item and, as such, bought it as an "as is" item. Therefore, you are only entitled to what is in the second-hand package and nothing else, unless the advert specifically stated a free valid pass was included in the package. 

 

Sorry.

 

 

UK Bob