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Anonymous User
Not applicable

NUS Extra card

I have just in the last three days signed up to now tv cinema pass for 14 day free trial. and am happy to pay the 9.99 amonth there after. How ever i have just recived a nus card from work (portsmouth uni) and have a discount for 3 months for three pounds. I have activated the code but does not seemed to have worked. Can you please help me in the situation. many thanks. James.

3 REPLIES 3
SeeMoreDigital
Legend 5
Legend 5

Hi and welcome to the forum @Anonymous User,

  

In what way is the voucher code number not working? Perhaps the following 'Help Centre' article may be of use to you: Now TV voucher code not working.

  

 

Cheers

Anonymous User
Not applicable

Hi

 

Did you get anywhere with this?

 

 

I have my NUS card to use but used the 14 day trial to try out Now TV - now I can't find the option?

 

Thanks

 

SeeMoreDigital
Legend 5
Legend 5

Hi and welcome to the forum @Anonymous User,

 

Perhaps the following 'Help Centre' article may be of use to you: What payment cards can I use?

 

 

However, if the afore mentioned 'Help Centre' article does not satisfy all your requirements I suggest you contact a NOW TV representative.

 

You can contact a NOW TV representative via the forums 'Live Chat' facility or 'Send us a message' facility by using a Windows or Mac computer, not a mobile device, as their web browsers might not be sophisticated enough to display 'pop-up' windows (ie: windows within windows). Also, Mac or IOS device users will require JavaScript support enabled in their Safari internet browsers. Here's what you need to do: -

 

  • Click on the following: How To Contact NOW TV link.
  • To 'Send us a message', click on the light blue 'Send Message' button.
  • To start a 'Live Chat', click on the dark blue 'Chat online' button.
  • A new 'What can we help you with today?' pop-up window should open up.
  • Click on the 'Request Chat' button.

 

Cheers