Hi @Anonymous User,
Currently, all brand new NOW TV customers are eligible to a 14-day free, after which it will automatically roll-over to a monthly subscription unless cancelled (via your My Account).
That being said, if you've been instantly charged this usually happens if the NOW TV system has some of your details already on their system.
If your are a genuine brand new NOW TV customer and have been incorrectly charged you will need to contact a NOW TV representative, which can be done via the forums 'Live Chat' facility or 'Send us a message' facility. Here's what you need to do: -
- Click on the following: How To Contact NOW TV link.
- To 'Send us a message', click on the light blue 'Send Message' button.
- To start a 'Live Chat', click on the dark blue 'Chat online' button.
- A new 'What can we help you with today?' pop-up window should open up.
- Click on the 'Request Chat' button.
Cheers
