Movie pass charged to me

[Anonymous User]

On viewing my online bank I have noticed a mysterious payment and on checking my account with NowTV it was for a movie pass, this morning. I have no knowledge of this so and did not want to buy this package but have been watching on my entertainment pass this morning and have had some issues with my ps3 console crashing so this may have caused this to be charged to me by mistake. I would like a refund as I have not bought this pass or viewed any movies. Quick processing of repayment is essential as this money was not in my account for you to take.

Regards.

[Anonymous User]

Hi @Anonymous User,

Sorry to hear this.

It looks like you've had this all resolved. If that's not the case just let us know.

Thanks,

Rich

The NOW TV Team

[Anonymous User]

Hi

I am trying to have a private LIVE CHAT with a member of the Now TV team but can't seem to find the link. Are there any members of the team available here

[Anonymous User]

hi @Anonymous User

Click on this link http://help.nowtv.com/article/None-of-the-above and hit the Contact Us box on the left of the page, this will take you to the Live Chat & Email options (8am - Midnight).

Hope this helps