30-01-2016 17:01
I was paying for the monthly movie pass for a year and never activated it or watched the movies. Can I get a refund?
31-01-2016 9:11
Hi @Anonymous User no guarantee but try chat and see what they say http://help.nowtv.com/article/How-to-cancel-NOW-TV at the bottom that is a contact us button which will take you to ways of contacting them including chat. Obviously you do need to cancel the pass, it will show up in your account.
31-01-2016 18:56
Hi @Anonymous User
Thanks for getting in touch, sorry to hear this. I will need to look into your account and send you an e-mail. Keep an eye out on your account.
Cheers
Ranj
NOW TV Team