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Anonymous User
Not applicable

‎20-05-2017 17:41

Lost movies voucher

Hello, I bought a new Now tv box a little while ago and put my little voucher card 'somewhere safe' and I've hunted high and low and can't find it!

Can I get a replacement voucher?

Thank you.

Elaine
0
2 REPLIES 2
SeeMoreDigital
Legend 5
Legend 5

‎20-05-2017 17:58

Hmmmm.... 

 

Provided you can provide proof of purchase @Anonymous User, you might be able to convince a NOW TV representitive to issue you a replacement.

 

You can contact a NOW TV representative via the forums 'Live Chat' facility or 'Send us a message' facility by using a Windows or Mac computer, not a mobile device, as their web browsers are not sophisticated enough to display 'pop-up' windows (ie: windows within windows). Also, Mac or IOS device users will require JavaScript support enabled in their Safari internet browsers. Here's what you need to do: -

 

  • Click on the following: How To Contact NOW TV link.
  • To 'Send us a message', click on the light blue 'Send Message' button.
  • To start a 'Live Chat', click on the dark blue 'Chat online' button.
  • A new 'What can we help you with today?' pop-up window should open up.
  • Click on the 'Request Chat' button.

 

Cheers and good luck

0
Anonymous User
Not applicable

‎20-05-2017 18:03

Thank you so much for the reply! I had intended to keep the voucher safe until the school holidays when no doubt it will rain every day!

I'll try sending them a message!

Thanks 🙂
0