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Anonymous User
Not applicable

Live chat

How do I get to live chat please
20 REPLIES 20
Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum.

 

 To get there go to the following help page

http://help.nowtv.com/article/Change-Payment-Card

and click the green Contact Us button near the bottom left of it (not the How to Contact Us link right at the bottom as that takes you somewhere else) then choose the Live Chat option on the following page. It should work fine on a mobile or tablet, but if you have problems try on a laptop or desktop.

Anonymous User
Not applicable

Look I'm not very happy with nowtv I'm trying to get in touch with live chat

Andy
Legend 5
Legend 5

@Anonymous User Welcome to the forum. Live chat closes at midnight so wouldn't have been available when you posted. If you still need to contact them you can do so here

 

http://https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv

Anonymous User
Not applicable

Just got nowtv just wanted to know how you get your 14days free trial.
Anonymous User
Not applicable

@Anonymous User you'll get the free trial when you click Buy Pass. The only expection would be that you've had that pass previously, even on a different account, it's not available.

Anonymous User
Not applicable

I have been billed for movies pass not required or ordered after my two months free pass,

Can you please cancel and refund charge.

 

Thanks

 

Arthur

Anonymous User
Not applicable

Hi there @Anonymous User

 

Thanks for getting in touch with us on our Forum.

 

I've just sent you an email so we can discuss this further and get it all sorted out 🙂

 

Thanks,

Ryan
NOW TV Team

Anonymous User
Not applicable

@Anonymous User TV Team

 

We thought we had signed up fo rthe entertainment pass in order to watch games of thrones but we got a confirmation for sky movies. We cancelled immediately and re-signed up to the entertainment pass but we do not want to pay for the next three months for the sky movies pass.

 

Please confirm we will only be charged for the entertainment pass and NOT the sky movies pass as we cancelled it immediately.

 

Many thanks

SeeMoreDigital
Legend 5
Legend 5

@Anonymous User wrote:

 

Please confirm we will only be charged for the entertainment pass and NOT the sky movies pass as we cancelled it immediately.


Provided you don't have multiple NOW TV accounts and have cancelled using the correct account you wont be charged 😉