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First Poster
Posts: 1
Registered: ‎13-02-2016

Re: I want to to cancel my sports package

I cancelled my sports package last month and it has taken the money out again

 

First Poster
Posts: 1
Registered: ‎25-03-2016

Re: I want to delete my account please

I need to delete my account please. I no longer want to use now tv.
Community Manager
Posts: 2,978
Registered: ‎15-11-2012

Re: I want to delete my account please

Hi @teaxbiscuitsx

 

Thanks for posting. 

 

Just to let you know, I have sent you an email in regards to your query. 

 

Keep an eye on your inbox. 

 

Thanks, 

Karl

NOW TV Team

First Poster
Posts: 1
Registered: ‎11-04-2016

Re: I want to delete my account please

I would like to completely delete my account and remove all payment and card information.

 

Community Manager
Posts: 3,561
Registered: ‎20-09-2012

Re: I want to delete my account please

Hi @Ztaki,

 

Thanks for posting.

 

We'll send you an email to let you know the action w'eve taken regarding your account.

 

Thanks

 

Simon

NOW TV Team

First Poster
Posts: 1
Registered: ‎29-04-2016

Re: I want to delete my account please

Hi there,

 

I would like to delete this account as i had another set up for me.

 

Thank you.

 

 

NOW TV Team
Posts: 1,359
Registered: ‎11-01-2013

Re: I want to delete my account please

Hi @Asmith93,

 

I will get back to you by email as this is an account related query. Please keep an eye out for it.

 

I hope that helps.

 

Thanks,

 

Rich

The NOW TV Team

First Poster
Posts: 1
Registered: ‎06-05-2016

Re: I want to delete my account please

I no longer have time for now to and want to delete my account 

Elite 3
Posts: 4,069
Registered: ‎28-06-2014

Re: I want to delete my account please

Hi @Constance2301  you can cancel passes at any time by going to your my account selecting the appropriate pass and pressing cancel.  If you want to double check the cancellation has gone through pop on to chat.  They close at 12 so might be best to wait until the morning. .
If you need to reach chat click the following link and then click the contact button at the bottom and finally select chat (8am to midnight) None of the above...


Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor not staff so cannot help you with account matters I can just attempt to point you in the right direction.

Chat are open 8am to Midnight:

Contact Us...


Devices I am currently using for Now: Android app on Moto E, Chromecast, LG TV, Smart box.
First Poster
Posts: 1
Registered: ‎13-05-2016

Re: I want to delete my account please

Hi

 

Please cancel my pass.

 

Thanks