20-11-2012 21:35
Hi,
How can I remove all my details from the NowTV website. It states that my account will be reactivated I watch another movie. I don't want this option. I want all my details (credit card, address, email etc) deleted after the trial has ended.
Thanks
21-10-2016 20:39
Hello, i entered my 2 month code that i got with my xbox and ive entered my card details to redeem the pass and now id like to completely remove my card, can you help me with that @NowTV
21-10-2016 20:53
@Anonymous User you can either keep the card on and keep the pass working or remove the card and lose the pass up to you really. An valid card is needed for a pass to work. What happens when you apply a pass is your card is charged each month but the pass gives you a 100% discount on the payment so it actually charges £0.00
17-03-2015 19:19
17-03-2015 21:19
Hi @Anonymous User
Thank you for getting in touch. I am sorry you wish to cancel, I will send you an e-mail as this is account specific.
Thanks
Ranj
NOW TV Team
29-02-2016 17:38
I want to completely delete my account please, moving abroad
02-03-2016 14:57
Hi @Anonymous User,
Thanks for getting in touch with us here at NOW TV.
I would just like to let you know that I have sent you an email in regards to your query.
Please keep an eye on your inbox.
Thanks,
Karl
NOW TV Team
12-05-2016 23:13
I no longer have time for now to and want to delete my account
12-05-2016 23:46
Hi @Anonymous User you can cancel passes at any time by going to your my account selecting the appropriate pass and pressing cancel. If you want to double check the cancellation has gone through pop on to chat. They close at 12 so might be best to wait until the morning. .
If you need to reach chat click the following link and then click the contact button at the bottom and finally select chat (8am to midnight) None of the above...
24-04-2015 21:22
25-04-2015 15:23
Hi @Anonymous User
Thank you for getting in touch. I am sorry to hear this. As this is an account related query I will send you an e-mail shortly.
Cheers
Ranj
NOW TV Team