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Expert 5
Posts: 2,900
Registered: ‎24-08-2014

Re: I want to delete my account please

Hi @unzi39

 

Thanks for your post and welcome to the forum.  It should be possible to do this via My Account, however, Live Chat should also be able to help.  Click on this link and then on Contact Us at the bottom of the page - this should bring up the Live Chat option.

 

I hope this helps, if not please re-post and a member of the NOW TV Team/forum member will get you up and runningSmiley Happy

 

 

Please click on Thanks if I've helped.
I'm a Community Contributor not staff, therefore I can help with issues about the service, but not account related issues.
If it solves the problem, please mark it as an accepted solution to help other members.
Thanks!
Occasional Poster
Posts: 3
Registered: ‎06-02-2015

Re: I want to delete my account please

Hi Pethead im not sure about what link you meen ? i click on "how to contact us " and that leads me back in a circle to here , if someone could please just cancel my acount for the movie pass i would be gratefull Smiley Happy

Expert 5
Posts: 2,900
Registered: ‎24-08-2014

Re: I want to delete my account please

@unzi39

 

Here's the link you need http://help.nowtv.com/article/None-of-the-above-manage-my-account  Click on the blue Contact Us box at the bottom of the page and that takes you to a page with the Live Chat option.

 

Hope this helpsSmiley Happy

Please click on Thanks if I've helped.
I'm a Community Contributor not staff, therefore I can help with issues about the service, but not account related issues.
If it solves the problem, please mark it as an accepted solution to help other members.
Thanks!
Occasional Poster
Posts: 3
Registered: ‎06-02-2015

Re: I want to delete my account please

Thankyou Pethead ill give that a go .

NOW TV Team
Posts: 3,422
Registered: ‎25-04-2014

Re: I want to delete my account please

Hi @Kaitlin1996

 

Thank you for getting in touch, sorry to hear you wish to cancel your account. I will send you an e-mail shortly. Keep an eye out on your inbox.

 

Cheers

Ranj

NOW TV Team

First Poster
Posts: 1
Registered: ‎15-12-2015

Re: I want to delete my account please

Please delete my account. Thanks

Mentor 2
Posts: 1,440
Registered: ‎02-08-2013

Re: I want to delete my account please

[ Edited ]

 

@ANAKALVINA

 

You can cancel passes using My Account then My Passes

 

To fully cancel you'll need to visit LIVE CHAT

 

http://help.nowtv.com/article/How-to-cancel-NOW-TV and click Contact Us - blue box bottom left

 

 


Please click on Thanks if I've helped. I'm a Community Contributor not staff.
First Poster
Posts: 1
Registered: ‎18-01-2016

Re: I want to delete my account please

Hi

Please I want to delete all information in my account.

Thanks.

Community Manager
Posts: 2,981
Registered: ‎15-11-2012

Re: I want to delete my account please

Hi @aaaaa232324

 

Thanks for getting in touch with us here at NOW TV. 

 

I believe that your issue has now been resolved. 

 

If you have any other queries regarding this please feel free to get back in touch. 

 

Kind Regards, 

 

Karl

NOW TV Team

First Poster
Posts: 1
Registered: ‎25-01-2016

Re: I want to delete my account please

nothing of interest on nowtv for me so I want to delete account and make sure my card details are gone to.

Thanks.