20-11-2012 21:35
Hi,
How can I remove all my details from the NowTV website. It states that my account will be reactivated I watch another movie. I don't want this option. I want all my details (credit card, address, email etc) deleted after the trial has ended.
Thanks
13-05-2016 17:32
I have been trying to cancel my pass for movies. All I get is the signup page and there is no way to cancel even though the help page says there is. Please help I'm loosing patience.
13-05-2016 17:40
Hi @Anonymous User are you using a PC? It is easier to cancel on there. You can cancel passes by going to "MyAccount" then to passes and finally clicking cancel. If however you want to confirm cancellation or are having difficulties, you will want chat.
If you need to reach chat click the following link and then click the contact button at the bottom and finally select chat (8am to midnight) None of the above...
16-05-2016 17:14
Hi @Anonymous User
Thanks for getting in touch with us. I'm sorry to hear that you've been having issues cancelling.
I've dropped you an e-mail about this, please keep an eye out in your Inbox/Spam folders 🙂
Thanks
Rob
NOW TV Team
16-05-2016 18:46
I want my credit card details removed and i want my now tv account deleted.
Thanks.
16-05-2016 19:40
@Anonymous User wrote:I want my credit card details removed and i want my now tv account deleted.
Hi and welcome to the forum,
I suggest you access the forums 'live chat' facility (preferably by using a Windows or Mac computer, not a mobile device) between 08:00-24:00Hrs and explain your requirements to them. Here's what you need to do: -
Cheers
17-05-2016 15:22
Hi @Anonymous User
I will send you an email soon.
Andy
20-05-2016 22:00
I also wish to suspend my account.
20-05-2016 22:29
Hi @Anonymous User
Thanks for your post and welcome to the forum. Hop ont Live Chat & they'll be able to sort this for you. Click on this link http://help.nowtv.com/article/None-of-the-above and hit the Contact Us box on the left of the page, this will take you to the Live Chat & Email options (8am - Midnight). Best to use a PC/Mac.
Hope this helps
22-05-2016 16:18
Hi @Anonymous User
Thanks for getting in touch with us.
I believe your issue has been resolved since your post.
If you need any further help please don't hesitate to get back in touch 🙂
Thanks
Rob
NOW TV Team
04-06-2016 23:12