20-11-2012 21:35
Hi,
How can I remove all my details from the NowTV website. It states that my account will be reactivated I watch another movie. I don't want this option. I want all my details (credit card, address, email etc) deleted after the trial has ended.
Thanks
11-11-2015 9:10
@Anonymous User
Just go to My Account ( Top Right) and cancel vouchers - you won't be charged again
If you remove credit card and are using NOWTV box it will cease to work for demand services.
11-11-2015 15:36
I want to delete my acount as well please , there is no cancel option just invite and a message saying now tv tryd taking payment but failed and will try again on my acount please close my acount .
11-11-2015 15:40
Hi @Anonymous User
Thanks for your post and welcome to the forum. It should be possible to do this via My Account, however, Live Chat should also be able to help. Click on this link and then on Contact Us at the bottom of the page - this should bring up the Live Chat option.
I hope this helps, if not please re-post and a member of the NOW TV Team/forum member will get you up and running
11-11-2015 15:53
Hi Pethead im not sure about what link you meen ? i click on "how to contact us " and that leads me back in a circle to here , if someone could please just cancel my acount for the movie pass i would be gratefull 🙂
11-11-2015 15:56
@Anonymous User
Here's the link you need http://help.nowtv.com/article/None-of-the-above-manage-my-account Click on the blue Contact Us box at the bottom of the page and that takes you to a page with the Live Chat option.
Hope this helps
11-11-2015 16:14
Thankyou Pethead ill give that a go .
13-11-2015 18:49
Hi @Anonymous User
Thank you for getting in touch, sorry to hear you wish to cancel your account. I will send you an e-mail shortly. Keep an eye out on your inbox.
Cheers
Ranj
NOW TV Team
18-01-2016 19:17
Hi
Please I want to delete all information in my account.
Thanks.
20-01-2016 14:14
Hi @Anonymous User,
Thanks for getting in touch with us here at NOW TV.
I believe that your issue has now been resolved.
If you have any other queries regarding this please feel free to get back in touch.
Kind Regards,
Karl
NOW TV Team
25-01-2016 21:12
nothing of interest on nowtv for me so I want to delete account and make sure my card details are gone to.
Thanks.