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Anonymous User
Not applicable

I cannot pick up Now tv with my roku stick

I used to be with sky tv until June of this year and when I cancelled my sky subscription they also cancelled my Now tv that I could pick up with a ROKU Stick.

I have sice taken out a new contract with now tv and although I can pick up now tv online, I still cannot pick it up on my tv with my old ROKU stick.

Can anybody help?

2 REPLIES 2
Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum. Have you signed out of your old account on your app and signed in with your new account yet? You can do this by opening the NOW TV app on your Roku and going to the My Account screen.

 

If you've already signed into your app with your new login and it's still not working, post back with exactly what happens when you try to watch something eg any error messages, etc.

chilli2
Elite

What stick do you have?

 is this a stick that has been sold in the UK, or a US import?