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Anonymous User
Not applicable

‎25-01-2017 9:45

I can't add another pass

I've been trying to add the sky movies pass to my already existing entertainment by starting the free 14 day trial for days now. Every time I click to accept the £9.99 charge after the 14 day trial ends it comes up with an error code or nothing happens at all.

I've tried multiple times and on several divices, my box, my phone and my tablet.

I'd really appreciate some help. Thanks.
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1 REPLY 1
caseyb1993
Legend 5
Legend 5

‎25-01-2017 11:37

@Anonymous User Hello 🙂

What does the error code say?

 

Also, have you tried a quick reset of your router? 🙂

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
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