22-10-2016 17:10
Just scrathed off the movie pass and it is not recognized by both my NOWTV box or when signed in on the webpage account. There is no expiry stated on the voucher card. I've just had money taken off my account for this month so I do not have an existing voucher code active.
22-10-2016 17:41
I've just had exactly the same thing. It tells me my number isn't recognised, although I have only just scratched it off.
22-10-2016 19:21
22-10-2016 20:19
Came in box through Amazon. How do I ask chat to sort out?
22-10-2016 21:24 - edited 22-10-2016 21:26
@Anonymous User wrote:...There is no expiry stated on the voucher card.
Hi @Anonymous User,
Just-so-everyone-knows...
Paper voucher code passes purchased from retail outlets such as: Argos, Currys and Amazon should remain active for around 12 months from the date of purchase. Electronically generated voucher code passes purchased from Game tend to remain active for around 6 months.
Given it's quite easy to forget when you actually purchased your 'voucher code passes', it's useful to keep your receipts 😉
The easiest way of accessing 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -
Cheers