09-01-2017 17:04
Hi My movies pass was due to expire on 9th Jan I cancelled it as I dont have Funds for movies atm. I then saw the hukd offer for 1 month free which I added and it showed up in my account saying movies will expire on 9th Feb, today my husband went to watch a movie and couldn't. On checking my account there are no active movie deals on it. Why did my offer dissapear?
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19-01-2017 7:57
09-01-2017 17:59
@Anonymous User wrote:
Hi My movies pass was due to expire on 9th Jan I cancelled it as I dont have Funds for movies atm. I then saw the hukd offer for 1 month free which I added and it showed up in my account saying movies will expire on 9th Feb, today my husband went to watch a movie and couldn't. On checking my account there are no active movie deals on it. Why did my offer dissapear?
Hi @Anonymous User We have no idea why the offer would have dissapeared. Did you activate the voucher on your NOW TV Account under the correct username etc. I'd advise chatting to our Live Chat team to see if they can figure out what's going on with the voucher. Here's a link: http://help.nowtv.com/contact-us/Code-not-valid
19-01-2017 7:57