hi i signed up for a free trail and cancled it (before payment date etc) i have had £7.99 removed out my bank but i have no subscriptiion? how do i go about getting my money ack as i cant afford that payment? also really not happy with it 😞
I have a 2 month now tv pass with a voucher number, however i cant put it in anywhere, and anywhere i click it asks me for bank details? Can someone explain this, i dont want to pay or enter bank details when i already have a 2 month pass. Really asking some questions about this service
@bobby1926 Welcome to the forum. You can enter your code on your My Account > My Passes page
(Click the apply a voucher code link in the correct section eg entertainment or cinema). However if you haven't already entered your payment details you will be asked to do this, you need a valid card on file for your account to be active even if you don't intend to make any further purchases.
Bear in mind the 2 months you get will auto-renew into a paid pass unless you cancel before the 2 months is up. You can also add a payment PIN if you're worried about accidentally purchasing something.
PS if you already had another NOW TV account before this one with a card on file you can log into that account and enter your code instead if you wish.