Hi I have just got a movie package and it took 2 nights to watch one movie it kept frezing and buffering. So much so I nearly threw the box out the window. I tried another movie tonight and it looks like a pirate movie it's so blurry
Last week it happened on Penny Dreadful in entertainment but it only took an hour to resolve.
I have a high quality internet setting, have followed all the advice on resetting everything and still nothing improves. I have installed Now on 2 Roku's and silly me went and bought a box and then even sillier me put movies on.... I would rather watch pay per view but this would be perfect for my family if it worked.
Anyone else have these problems?
Thanks for getting in touch with us here on the community sounds alot like buffering issues can you try these steps http://po.st/7U7XEW
and see if they help if not please contact our live chat team here http://po.st/6aBEYV who can look into this for you.
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