24-06-2017 19:33
Hi, Just purchased the Movie Pass, (debited from account) and message saying Expired Pass with error code: 10024. Please help? Unhappy = purchase but no goods ;-(
24-06-2017 19:41
you're not alone on this one - having the same issue, with kids waiting for movie night to start 😞
24-06-2017 19:51
Same here. HAs anyone solved it yet?
24-06-2017 19:52
Hi @Anonymous User and @Anonymous User,
As previously reported here: https://community.nowtv.com/t5/Kids/Error-code-10024/m-p/431226, there's a problem at NOW TV's end.
For updates please look here: https://community.nowtv.com/t5/NOW-TV-Service-Status/Issue-watching-NOW-TV-24-6-2017/m-p/431217
Cheers
24-06-2017 20:29
24-06-2017 20:27
I have a paid up subscription for Movies but when I try to play it says "Month Pass required".
Unable to find suitable contact for NOW TV help.
24-06-2017 20:38
Hi everyone,
Please refer to the following NOW TV Service Status update: Issue watching NOW TV 24/6/2017
Cheers
24-06-2017 20:36
Exactly the same error code as noted by others below. Unacceptable. Always quick to take payments; let's see how long it takes to get a refund without having to beg and threaten legal action?
24-06-2017 20:51