24-06-2017 19:33
Hi, Just purchased the Movie Pass, (debited from account) and message saying Expired Pass with error code: 10024. Please help? Unhappy = purchase but no goods ;-(
07-10-2016 21:59
I am having the same issue and it's so annoying when we were all set to watch a film!!
07-10-2016 22:10
Just encountered the same problem my pass is valid till January but says expired pass
07-10-2016 22:14
@Anonymous User @Anonymous User @Anonymous User @Anonymous User @Anonymous User
Hi all,
There is now a known issue about this:
07-10-2016 22:15
Yes experiencing exactly same problem here :(, and pass active with this months money gone out.
07-10-2016 22:58
Have active entertainment and cinema passes but message says cinema pass has expired. To add insult to injury payment was taken today!
11-10-2016 16:30
Hi @Anonymous User
Thanks for contacting NOW TV.
As this is an account related query, I'll respond via a private email shortly.
Thanks
Bisa
NOW TV Team
25-06-2017 12:26