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Anonymous User
Not applicable

Error code 1

Does anyone know what error code 1 means ? I am watching now TV on my smart TV. Every couple of minutes it says something isn't right and shuts down. Has been doing this for a couple of days now. Worked fine before. Have signed out and back in and reset Internet. Hasent made a difference.
4 REPLIES 4
caseyb1993
Legend 5
Legend 5

@Anonymous User Hello 🙂

 

I recommend you contact live chat for a direct response to this.

 

http://help.nowtv.com/article/How-to-Get-NOW-TV-on-your-device

 

Click the link and click on the green contact us button at the bottom. Then select "live chat".

Best on a PC/Mac. 🙂

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
Anonymous User
Not applicable

This has been happening to me to whilst watching on an LG Smart TV. Can only watch a programme for 5 mins and then it freezes and an error 1 message comes up!
SeeMoreDigital
Legend 5
Legend 5

Hi and welcome to the forum @Anonymous User,

 

What make and model of 'smart' TV do you have?

Anonymous User
Not applicable

Hi, my tv is an LG smart tv but not 100% sure what the model is off the top of my head. I have since been told to turn my tv off at the main switch for a minute or so and then reboot the whole tv. This seems to have worked and I've not received the error 1 message since on the now tv app 🙂