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Anonymous User
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‎03-02-2016 23:13

Deal offered at cancellation page

I went to cancel nowtv on 25th Jan as it renews on 29th. I then got offered a deal on the cancellation page which was 3.99 a month for 6 months. I accepted it and carried on with my subscriptions only to find out it did not change. Contacted customer services and can only do 4.99 a month for 4months as that deal has expired which should not be my problem as it's obviously an error with nowtv side. Anyone else had this as I feel it is a cop out

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Anonymous User
Not applicable

‎12-02-2016 16:10

In response to Anonymous User's comment

Hi @Anonymous User

 

Aren't we lucky hey 😉 you can still keep the 4 month offer on your account, as you can't stack passes simply add the 2 month voucher when you're in the final month of the 4 month pass and it will automatically kick in and give you 2 more months,. If you don't want to carry on after the 2 final months then just remember to cancel the auto renew before it expires. I hope that makes sense.

 

Cheers

Ranj

NOW TV Team

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11 REPLIES 11
Anonymous User
Not applicable

‎12-02-2016 16:14

Thank you for clearing things up ☺☺☺
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Anonymous User
Not applicable

‎08-05-2016 11:19

If you want discount for paying upfront can get passes.