Charged twice for one month

[Anonymous User]

Plz help me been charged twice for one month

[Anonymous User]

@Anonymous User I'm sure an agent will see your post and get in contact, alternatively you can speak to live chat to do something now. Visit this help page and click the Contact Us button at the end of the article.

[Anonymous User]

Hi @Anonymous User

Sorry about that 😞

I'll get this looked into and will send you an email shortly.

Birgit

NOW TV Team

[Anonymous User]

Me Too Not happy at all I cancelled the film paqckage BEFORE it was due to start charging yet Ive been charged 9.99 3times once on the 14.06.15 twice 14.07.15 I left Virgin Media due to poor service like this!!!!!

[Anonymous User]

Hi @Anonymous User,

Sorry to hear about this.

I've sent you an email as this is an account related issue.

Hope that helps.

Thanks,

Rich

The NOW TV Team

[Anonymous User]

Hello my name is Robert powell and now TV has charged me twice this month please can I get 9.99 refunded as I needed that for electric I have 3 children and needed it but I do have to say this is the first time this has happened

[Anonymous User]

Hi @Anonymous User

We are currently waiting for a reply from you. Please double check your email inbox and reply back.

If you have any questions, please let us know.

Birgit

NOW TV Team

[Anonymous User]

Hi. I've been charged 3 times for this month!!!! Please help

[Anonymous User]

Hi @Anonymous User

Thank you for your post.

I have emailed you directly regarding this

Regards

Sue

NOW TV Team

[Anonymous User]

I purchased a 2 month pass and registgeried it on 23.12.15, I have received an email telling me that it will finish tomorrow.  Well what about the second month!!

Jude