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Anonymous User
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Cannot access movies pass to watch oscars

Hello I have bought a movie pass but cannot watch the oscars. When I click on the play button a window pops up saying that PASS REQUIRED ‘You need a Movies Pass to watch the latest and biggest movies on Now TV’ the payment has been made and I’m on the now tv app. Please help me Andy cheers
4 Replies
Anonymous User
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same here

Anonymous User
Not applicable

For me it says my payment is not authorised although all my details are correct... If you find a solution please post it in here.

Anonymous User
Not applicable

how did you even find it. I think I bought a pass ok but can't see a single link or mention of the oscars??

Andy
Legend 5
Legend 5

@Anonymous User Sorry I wasn't around. Hope you managed to watch in the end, but if you still have trouble pop onto your My Account > My Passes page and check your pass is showing active, then go to your My Account > Account Details page and double-check the username shown there is the one you are signing into the app with.