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Anonymous User
Not applicable

Cancellation

I wish to cancel my service after my 14 day free trial and there doesn't seem to be an option. How do I do this?? It is due to run out tomorrow and I do not wish to cancel the service. Thanks.
2 REPLIES 2
Anonymous User
Not applicable

@Anonymous User

 

Hi there,

 

To cancel click here.

 

You should see this screen:

Screen Shot 2016-04-12 at 17.22.45.png

If you click on the purple/orange/blue arrow button (depending on your package) you should see a grey cancel button. Click on that, follow the on screen instructions and your pass will be cancelled.

 

Hope this helps 🙂

Simon-J
Community Manager
Community Manager

Hi @Anonymous User,

 

Just to add on to what @Anonymous User has said, if you cancel now you'll still be able to watch til the end of your trial. Just so you know 🙂

 

Thanks

 

Simon

NOW TV Team