17-01-2016 15:15
17-01-2016 15:18
@Anonymous User sounds like you have two accounts. Try this faq http://help.nowtv.com/article/Cancelled-but-still-being-charged
17-01-2016 15:18
Hi @Anonymous User
Thanks for your post and welcome to the forum. Live Chat can help with this. Click on this link http://help.nowtv.com/article/None-of-the-above and hit the Contact Us box on the left of the page, this will take you to the Live Chat & Email options (8am - Midnight).
Hope this helps