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Anonymous User
Not applicable

Can`t view my passes

I am trying to view my passes on the website, but keep getting the spinning logo and the "we`re having trouble try later" message.

 

My pass ran out yesterday, but my movies are still active today, i am trying to make sure i have not been charged for another month.

 

My bills only go to july 14th.

 

Is this a website issue or an issue with my account?

3 REPLIES 3
schnapps
Legend 5
Legend 5

@Anonymous User

 

I would try disabling your ad blocker on your device, if that doesn't work try a different internet browser, if still no success maybe try a different device that as a web browser.

 

 

Anonymous User
Not applicable

Tried disabling adblocker, same.

Changed from chrome to mozilla, same.

 

Tried a different laptop on chrome again, same.

 

 

schnapps
Legend 5
Legend 5

@Anonymous User

 

If that's the case, jump over to live chat on the link page below.

 

https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv