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Anonymous User
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Can't cancel my Movies package as I don't have one but being charged for it.....?

  • I can't seem to cancel my Movies package as, according to my account I don't have one! This is very strange as I'm paying (and have been paying for many months) for a Movies package. I need this removing straight away please and understand how I can gain a refund for monies taken from my account without permission. I'm happy to supply dates of when monies were taken. 
1 REPLY 1
Tony-D
NOW Team Member
NOW Team Member


@Anonymous User wrote:
  • I can't seem to cancel my Movies package as, according to my account I don't have one! This is very strange as I'm paying (and have been paying for many months) for a Movies package. I need this removing straight away please and understand how I can gain a refund for monies taken from my account without permission. I'm happy to supply dates of when monies were taken. 

Hi @Anonymous User 

 

I'm going to email you to see if we can find the correct account ok?