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Anonymous User
Not applicable

Buffering

Buffering is the most irritating technical issue with this system. I stopped buying passes because of the constant interruptions to the content I was trying to watch. I had hoped that something might have been done about it but on buying my first Movie Pass for months I found it took me nearly 15 minutes just to get access and select the Birdman - a movie I wanted to see - and then it has paused with those irritating beachballs of doom revolving round and round for minutes on end every few seconds. It has taken me 30 minutes to watch the first 3 minutes!!!

 

HELP!

 

I have a white box. Is it really true that the black boxes are better?

1 REPLY 1
Anonymous User
Not applicable

@Anonymous User the black box supports 5GHz wifi if your router supports it which allows fast speeds, but has a shorter range, and ethernet to avoid wifi issues at all.

 

Have you tried any trouble shooting with your white box?

  • Changing the wifi channels on the router
  • Moving the box away from other electrical equipment (including the router)
  • Ensuring that it's not hidden behind the TV