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Anonymous User
Not applicable

‎13-04-2017 13:38

2 month movie pass from game code not working

For Christmas, I was given a 2 Month movie pass voucher which was bought from game. I decided to wait a bit before renewing it so I had time to watch the films. I thought that this would be no problem as on the  receipt it said "redeem at now TV.com within 6 months of purchase", and this was purchased on the 19th November 2016. I got in contact with game and all they said was that it was a problem with now TV as they sent them the code. I have checked that all the 0s(number) aren't Os(letter) and the same with all of the other possible letters. Does anyone know what could be wrong?

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SeeMoreDigital
Legend 5
Legend 5

‎13-04-2017 18:18

Hi and welcome to the forum @Anonymous User,

 

Perhaps the following 'Help Centre' article may be of use to you: Now TV voucher code not working

 

However, if the afore mentioned 'Help Centre' article does not satisfy all your requirements I suggest you contact a NOW TV representative, which can be done via the forums 'Live Chat' facility or 'Send us a message' facility. Here's what you need to do: -

 

  • Click on the following: How To Contact NOW TV link.
  • To 'Send us a message', click on the light blue 'Send Message' button.
  • To start a 'Live Chat', click on the dark blue 'Chat online' button.
  • A new 'What can we help you with today?' pop-up window should open up.
  • Click on the 'Request Chat' button.

 

Cheers

 
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