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Anonymous User
Not applicable

2 month Movie voucher

Hi anyone else having issues with vouchers?

3 REPLIES 3
SeeMoreDigital
Legend 5
Legend 5

Hi @Anonymous User,

 

What exactly is your problem?

Anonymous User
Not applicable

Says 'ops something went wrong try again in a few moments'

tried on pc and via now to box 😞

SeeMoreDigital
Legend 5
Legend 5

@Anonymous User wrote:

Says 'ops something went wrong try again in a few moments'

tried on pc and via now to box 😞


Hi again @Anonymous User,

 

In that case I suggest you contact a NOW TV representative via the forums 'Live Chat' facility or 'Send us a message' facility by using a Windows or Mac computer, not a mobile device, as their web browsers are not sophisticated enough to display 'pop-up' windows (ie: windows within windows). Also, Mac or IOS device users will require JavaScript support enabled in their Safari internet browsers. Here's what you need to do: -

 

  • Click on the following: How To Contact NOW TV link.
  • To 'Send us a message', click on the light blue 'Send Message' button.
  • To start a 'Live Chat', click on the dark blue 'Chat online' button.
  • A new 'What can we help you with today?' pop-up window should open up.
  • Click on the 'Request Chat' button.

 

Cheers