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lily
Advocate

how to watch cinema?

I purchase the cinema membership, but when I link "starting watching"  It does not work. No cinema will be shown? why?

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3 Replies
gavs82008
Legend 5
Legend 5

Re: how to watch cinema?

@lily 

What device are you using to watch NOW with?


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
lily
Advocate

Re: how to watch cinema?

laptop. 

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gavs82008
Legend 5
Legend 5

Re: how to watch cinema?

@lily 
Are you installing the player? As it’s the only way to view NOW on a laptop.

https://help.nowtv.com/article/watching-now-on-windows

https://help.nowtv.com/article/something-went-wrong-error-on-now-player


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
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