Why on gods green earth do I have to pay an extra £3 to not watch adverts you robbing ###### make now TV free if you want to put adverts it's already £11.99 and you want to squeeze my nuts for more money it's no wonder Netflix is crushing you.
Ranting on a customer forum won’t get you very far, all this is doing is going to be seen by likewise customers.
Adverts in streaming services is nothing new, especially in the US. Services such as Paramount+, Hulu and Peacock TV all have plans with adverts and you have to pay an additional fee to remove the adverts.
If your still wanting to moan to NOW, your best to send an email to customer support. Address is in the below picture.
FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
I know how annoyed I'd be if I started seeing ads on a streaming service I pay a subscription for. Luckily I was already using boost for HD and 5.1 when they started this.
You might be able to offset the charge to remove adverts by going to cancel your passes in your account. There's a good chance you'll get something like a 40% discount for a few months when you click cancel. Boost is sometimes offered at a discount for a few months also. Check your offers.