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Ellie24
Occasional Poster

REFUND

@nowtv I waned the sky cinema and it didn’t say I had to pay, but Its taken the money out which I’m not happy about if you can put the money back into my account it would be much appreciated thankyou 

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schnapps Legend 5
Legend 5

Re: REFUND

Hi @Ellie24 

 

You best option is to take this up with NowTV live chat, where they deal with account related matters together with refunds.

 

To reach live chat, open the link page below, select the most appropriate category, then pick the nearest help topic, then scroll towards the bottom half of the screen page and click on the green down arrow directly underneath How to Get in Touch to reveal the live chat button.

 

https://help.nowtv.com/get-in-touch/

 

If the live chat button doesn't open for you, then try a different internet browser with it's ad blocking software disabled (MS Edge & Fire Fox works for me).

 

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