30-04-2022 6:55
Hiya
My baby has brought cinema membership by mistrake can cancelled it and my money bsck which already took my bank
30-04-2022 9:12
Hi @Anonymous User
Jump over to live chat and explain to them what's happened.
Ask them to cancel the Cinema Membership and see if they will give you a refund.
Click on the green chat online button from this link page below to contact them.
https://help.nowtv.com/article/how-to-submit-a-complaint
Also to prevent this happening again go into your online NOW account and add a Payment Pin.
01-05-2022 10:29
@Anonymous User
The advice for a running Now screen is the same as for a hand grenade - always make sure that the PIN is set!