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Bettyw555
Advocate

Half price cinema pass offer

Hi there 

 

anyone had an issue accepting the half price offer for the cinema pass? They offered it to me because I wanted to cancel and it won’t let me accept it keeps coming up with an error message I am doing this logged into safari on my iPhone and not the app or the not tv stick itself 

2 Replies
schnapps
Legend 5
Legend 5

Hi @Bettyw555 

 

See if Chrome works on your iPhone when taking up the NOW offer.

gavs82008
Legend 5
Legend 5

@Bettyw555 
If your still having issues, take a screenshot of the offer and head onto live chat.

Just make sure to click “chat online”.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help