16-09-2019 19:30
i was emailed today about a free sky cinema pass that is due to end on a sunday, when i press get offer now it just shows the loading page, can someone help me please
Solved! Go to Solution.
16-09-2019 20:52
I was having the same problem and found a solution.
Once you click "Grab your offer now!" it opens the web page. In the web address box the NOW TV pass code is at the end of the address, copy it and go back to manage your passes and paste it there. It worked for me.
16-09-2019 19:40 - edited 16-09-2019 19:42
Hi @Anonymous User
See if using a different internet browser with its ad blocking software disabled makes any difference when using the NowTV offer link.
When using NowTV links i tend to use MS Edge or Fire Fox.
16-09-2019 19:57
I'll give it a go fingers crossed it works 🤞🏼@schnapps
16-09-2019 20:00
Hi @Anonymous User
No guarantee it will work, but worth a try before i direct you to NowTV live chat for further assistance.
16-09-2019 20:03
@schnapps I just gave it a go, no luck so far unfortunately rather annoying seeing as I have been trying since the emal was sent out
16-09-2019 20:03
I'm having same problem i have tried on 3 different browsers over phone and laptop. I get the loading wait a minute screen and no further.
16-09-2019 20:05
exactly so am I! I didn't think a lot of people were affected by it but hopefully now tv steps up and sorts it out
16-09-2019 20:04
Hi @Anonymous User
Live chat works for me using MS Edge or Fire Fox.
Should you need to contact live chat, open the link page below, select the most appropriate category, then select the nearest help topic, then move half way down the screen page and click the green drop down arrow underneath How to Get in Touch to reveal the live chat button.
16-09-2019 20:05
Hi @Anonymous User
See if live chat can help by following the instructions on my above post.