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Anonymous User
Not applicable

‎01-02-2020 11:42

Contact Tel no for now TV passes

Does anyone have a contact telephone number for now TV. I need to cancel a pass and it isn't accepting my cancellation so I just want to speak to someone and I can't find a telephone number anywhere ☹️ x

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2 REPLIES 2
schnapps
Legend 5
Legend 5

‎01-02-2020 18:20

Hi @Anonymous User 

 

Unfortunately TV pass customers haven't got the option to phone nowTV after sales or technical services (apart from NowTV Broadband customers).

 

You will need to get in touch with their online live chat web service for account related assistance.

 

To reach live chat open the link below and click on the small blue arrow directly underneath How to Get in Touch to reveal the green chat button to click on.

 

https://help.nowtv.com/gb/get-in-touch/now-tv-passes/cancelling-or-renewing-now-tv-passes 

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Anonymous User
Not applicable

‎01-02-2020 20:49

In response to schnapps's comment

This help system is so bad. 
I had 2 free trial period passes and they were cancelled before the 7 days 

They have been reactivated by mistake today so I have cancelled the passes so can you cancel the sky cinema £11.99 charge and the now tv boost £3.00 charge as both of them are not required 

many thanks 
Karen Barker-Harle 

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