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Newbie

Cinema Pass

I signed upto cinema pass for £11.99 a month, a month after signing up my account showed that it would be £5.99 for 6 months. I was charged £11.99 for a second time last month even though it should have been £5.99

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Legend 5
Legend 5

Re: Cinema Pass

@Missleigh 

Check this link to confirm your payments. 

https://account.nowtv.com/payments

 

You can also use this link to make sure there are no duplciate accounts. 

https://help.nowtv.com/article/find-an-account

 

Then use this form to fill out and provide as much info as possible. 

https://account.nowtv.com/payments/query/incorrect-charge 

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