31-08-2020 14:47
I signed upto cinema pass for £11.99 a month, a month after signing up my account showed that it would be £5.99 for 6 months. I was charged £11.99 for a second time last month even though it should have been £5.99
02-09-2020 14:37
@Anonymous User
Check this link to confirm your payments.
https://account.nowtv.com/payments
You can also use this link to make sure there are no duplciate accounts.
https://help.nowtv.com/article/find-an-account
Then use this form to fill out and provide as much info as possible.
https://account.nowtv.com/payments/query/incorrect-charge
