Cinema Offer

[Anonymous User]

Any help please?

I have tried over 3 day's to cancel my cinema subscription and have been offered a reduced rate. The price is £2.40 for the next 3 months which I want to accept.  When I go to choose the offer an error keeps coming up saying "Well that is embarrassing...We're not sure what happened there.  Please try selecting your offer again."

I have tried quite a few times to do this but still not working 2 different bowers and from my mobile as well but still the same result.
Any help please?

Thanks

[gavs82008]

@Anonymous User 

What you could do is go through the process again until you get the cinema offer, take a screen shot. 

Head onto Live chat and explain the issue. 

https://help.nowtv.com/article/make-a-complaint-tv-options

[Anonymous User]

@gavs82008 

Thanks for that I have sent a message just waiting for a reply now